General Terms and Conditions
2022.05.01
The present General Terms and Conditions (hereinafter referred to as the GTC) document contains the terms and conditions of use of the metaport.hu website (hereinafter referred to as the Website) by the user (hereinafter referred to as the Customer) who enters the Website and makes a purchase in the online store. The GTC also contain the terms and conditions of purchase and contracting through the online store available on the Website, as well as the terms and conditions of the legal relationship established on the basis of the contract.
The technical information necessary for the use of the Website, which is not included in these GTC, is provided by other information available on the Website. The provisions of these GTC and the notices and other information available on the Website must be read together and in conjunction with each other. In the event of any discrepancy between the content of these GTC and the content of the notices and other information available on the Website, the provisions of these GTC shall prevail.
By using the Website, the Customer acknowledges and accepts the provisions of these GTC.
Contracts concluded on the basis of these GTC shall not include any custom or practice established between the Service Provider and the Customer in their previous business relationship. Furthermore, contracts concluded on the basis of these GTC shall not include any custom or practice widely known and regularly used by the parties to a contract of a similar nature in the relevant business sector. These GTC and the information and other information available on the Website constitute the entire content of the contract between the Service Provider and the Customer. The language of the contract is Hungarian.
The order placed on the Website is not a written order, but a declaration of rights made by implied conduct, so the contract concluded electronically between the Customer and the Service Provider is not a written contract, it is not filed by the Service Provider, and therefore it is not accessible and cannot be viewed afterwards.
The Service Provider does not subscribe to any code of conduct.
By using the Website, the Customer acknowledges and accepts the following
The scope of products and services available for purchase
The images displayed on the products in the webshop are illustrations only and may differ from reality. The products displayed can only be ordered on our website.
Prices
Prices shown are net prices, excluding 27% VAT unless otherwise stated. We are not responsible for any errors or omissions and reserve the right to change prices.
Right of withdrawal
Scanpix Electric Ltd. grants its customers a 14-day right of withdrawal without justification in accordance with the provisions of Government Decree 45/2014 (II. 26.) (hereinafter: the Decree).
According to the provisions of the law and therefore also according to these general terms and conditions, the right of withdrawal is only available to consumers. This right does not apply to products purchased in the name or on behalf of the company or in the course of its business.
The customer can exercise the right of withdrawal by sending a declaration of withdrawal to Scanpix Electric Ltd. or by returning the product, together with the proof of purchase, in its original packaging and accessories, to our customer service (9422 Harka, Soproni utca 25). We are not able to accept parcels returned by cash on delivery. Scanpix Electric Ltd. will refund the purchase price paid by the customer within 14 days of receipt of the product, in which the returned product will be returned in a condition that complies with the legal requirements and is complete. If the use of the product exceeds the extent strictly necessary for testing, the amount of depreciation resulting from this use is not refundable. The amount to be refunded may be withheld until the purchaser has returned the product in full.
The direct cost of returning the goods shall be borne by the purchaser in accordance with the Regulation.
Ordering procedure
The customer has the possibility to choose or order products from the shop under the "Shop" or "Products" menu. The customer can click on the selected product to view a more detailed description of it. If he/she wishes to purchase a product, he/she can add it to a virtual shopping cart by clicking on the "Add to cart" button. By clicking on the "shopping basket" icon, you will find the products you have added to your shopping basket, the total amount of your invoice and the delivery costs. Here you can check the correctness of your order, in particular the prices and quantities, which you can modify or correct as required. The shopping cart automatically calculates the total amount of the order.
If you are satisfied with the quantity of products in your basket, have checked the total amount and have decided to purchase them, simply click on the "Finalise order" button. You will then have the option to choose whether you want to register as an existing customer, register as a new customer or purchase without registering
If you have previously shopped in our store, please enter the email address and password you used when you previously registered. If you want to register as a new customer, enter your shopping details, which will be stored in the system and you will only need to log in the next time you shop. For purchases without registration, enter your billing and shipping address.
Next, select the payment method that suits you (credit card, bank transfer). If you agree with the contents of the order, click on the "Place order" button to send the order.
All orders will be confirmed by e-mail. This means that after placing your order, you will receive an automatic e-mail informing you of the receipt and status of your order.
Delivery time
We cannot guarantee the availability of the products indicated on our website or the estimated delivery times due to the rapidly changing stock, please contact us by e-mail or phone.
In the event of high demand, some products may be in short supply and we may not be able to deliver the ordered product until later or at all. We will inform you of this in a separate notification. If this date is no longer convenient for the customer, he/she has the possibility to cancel the order. Scanpix Electric Ltd. is not liable for any permanent stock shortages or delivery delays at suppliers and manufacturers.
Warranty
In accordance with the applicable legislation, our products are covered by a 12-month warranty.
Any longer warranty period will be indicated separately for each product. Our warranty is only valid for products that have been used in a professional manner, are externally undamaged and supported by an invoice from Scanpix Electric Ltd. The warranty period starts on the date of receipt of the product. If the product is not accompanied by a separate warranty ticket, the invoice also serves as a warranty ticket. Products not covered by the warranty are subject to the warranty period under the applicable legislation.
In the event of defective performance, the customer may, within the time limit provided for by the applicable legislation, request, firstly, repair or replacement of the product and, secondly, a reduction in the price of the product, or exercise the right of withdrawal if repair or replacement of the product is not possible.